Friday, October 10, 2008

Why did I have a 2 day headache, you ask?

Not just yet, Miss!
In an effort to speed up the process of getting me a refund on the purchase of my Zoom tickets, Amex had asked me to fill out some paperwork and send it to them. There were 2 purchases - one for $704, the other for $148. I filled out all the paperwork and sent it back.
Yesterday, I get a letter to confirm that $148 will be shortly credited to my account. When I called to ask about the other $704 I was told that I have to fill out a whole other set of forms.

Say WHAT??!!!
Got an email from a gym that I used to be a member at telling me that I owe them $701 in unpaid dues. Apparently they never filed the paperwork from when I cancelled my membership last April. I'll be damned if I have to pay for someone else's mistake.

Sweet Baby Jesus, give me strength
My colleague was on vacation and I had to man the general info email. Copy of actual email trail.

Email 1:
Dear Sir,
I forgot my password. I cannot login to the website. Could you please email me a new password.

My response: Your password has been reset to XXXX.

Email 2:
Hi, Even with the new password I cannot log in to the website. It's appeared that I am not registered with the program. Kindly resolve this

My response: Are you sure you went to the correct website? You are registered with program ABC. If you go to the website for program XYZ, it will not let you in. You need to go to
Regards etc.

Email 3: Yes. I went to the website for program XYZ. Then I clicked on log on. And I put my email address as user name and XXXX as the password. (Which you sent right now.)But it's not working. I cannot log in.

Me: Repeated thumping of head against cubicle wall. Did not help the headache.

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